Refund policy

ELEVEN23 RETURN POLICY

ALL SALES ARE FINAL.

We do not offer refunds, returns, or exchanges under any circumstances.

Damaged or Incorrect Items

 

If you receive a damaged or incorrect item, you must contact us within 24 hours of delivery.

Please include:

• Order number
• Photos of the item
• Description of the issue

If approved, a replacement or store credit may be issued at our discretion.